FAQ's

At DISTAR OVERSEAS, we offer comprehensive services including:
Product Sourcing: Finding reliable suppliers and high-quality products.
Customs Assistance: Handling all necessary documentation and compliance checks.
Shipping Logistics: Managing all aspects of shipping, from freight to delivery.
Warehouse Management: Providing secure storage and efficient inventory management.
Quality Assurance: Ensuring products meet international quality standards.

Our sourcing process involves initial consultation, supplier identification, sample approval, negotiations, quality inspections, and logistics management.

We primarily source products from Asian countries, including China, India, Bhutan, Nepal, Thailand, Bangladesh, and Vietnam. Our extensive network of suppliers in these regions allows us to access a wide range of high-quality products at competitive prices.

We have a rigorous supplier selection process involving research, vetting, and evaluation based on quality, reliability, pricing, and compliance. We work closely with our network of trusted suppliers in Asia to ensure they meet our strict criteria and standards.

We can source a wide range of products across various categories, including consumer goods, electronics, apparel, accessories, home goods, industrial supplies, and more. Whatever product you need, we’ll leverage our expertise and network to find the best sourcing solution for you.

– Quality control is a top priority for us. We conduct thorough inspections at various stages of production to ensure products meet specified quality standards and specifications. We work closely with our suppliers to maintain high-quality standards and address any quality issues promptly.

Yes, we can handle customization requests. We work closely with our suppliers to ensure your specific requirements and preferences are met. Contact us to discuss your customization needs.

Our pricing and payment terms vary depending on the scope and complexity of the project. We offer competitive pricing and flexible payment options tailored to meet your budget and requirements. Contact us to discuss pricing details for your specific sourcing needs.

No, we maintain transparency in our pricing. All costs and fees are clearly outlined in our proposals and agreements to avoid any surprises.

We manage all logistics and shipping arrangements, ensuring timely and efficient delivery. Whether it’s air freight, sea freight, or express delivery, we handle everything to get your products to you on time.

Yes, we offer express shipping options for urgent deliveries. We will recommend the best shipping method based on your needs and budget.

Yes, we handle all necessary customs documentation and compliance checks to ensure smooth and hassle-free customs clearance.

You can start by contacting us via our website form, email, or phone. We will schedule an initial consultation to understand your needs and provide a detailed proposal.

Our customer support team is available via email, phone, and our website contact form. We are here to assist you with any questions or concerns you may have.

Yes, we offer comprehensive after-sales support to address any issues or concerns that may arise after the sourcing process. Whether you need assistance with disputes or post-purchase inquiries, our team is here to support you.

We prioritize data security and privacy. We implement stringent measures to protect your information and comply with all relevant data protection regulations.

Yes, we can provide references and case studies upon request. Contact us to learn more about our past projects and client success stories.

Your dedicated account manager will assist you with any changes or updates to your order, ensuring flexibility and responsiveness to your needs.

The timeline depends on the product complexity and supplier lead times. Estimated timelines are provided during the initial consultation.

No, we do not handle returns. However, we ensure rigorous quality checks and compliance to minimize the likelihood of issues with your orders.